In the U.S., Stripe collects 2.9% + $0.30 on every transaction. You can read more about that here: Stripe Pricing. This fee has nothing to do with Payment and is involved in the terms you opted into with Stripe. The fee also varies by your country, so make sure you understand the fees before making your first charge.
Payment collects a 1% transaction fee on every charge you capture from within the app, including Subscriptions. For example, if you charge someone $20, Payment collects $0.20.
You must be 16 years or older to use the Payment for Stripe app.
In fact, we don't even want it. We only want to show you your data. This is why we don't have a way for you to upload data to us. All of your account data, transactions, customers and any other information you provide to the app is all stored at Stripe.
Payment tracks certain user data points that assist with customer support and troubleshooting. This data is stored for our own internal purposes, and only includes the items that come with granting access to your Stripe account. This data includes:
We use an encrypted database that is hidden behind Amazon Web Services' Elastic Cloud (via hosting provider Heroku, which contains multiple layers of encryption. We can delete this data at any time upon request.
Since Payment relies on Stripe, we have no control over what happens with their servers. Since we don't store your transactional data (it's stored at Stripe), we can't assist with getting it back. If you wish to delete your Stripe account, you can do so at Stripe.com.
You can delete the app at any moment which will remove your data from the device and our servers. Additionally, send an email to: [email protected] with the subject line "REMOVE ACCOUNT" and we will remove any data we have related to your account. We'll be sorry to see you go.
You have the right to delete your personal information. When you request that we delete your personal information, we take several steps:
Send an email to [email protected] with the subject line "DATA RIGHTS" and let us know if you'd like your personal information deleted. We'll ensure your requests are met and completed within the required 30 days. By connecting Payment to your Stripe account you agree to allow us to store the above data.
A sub-processor is a third-party company Abstract uses to process customer-related data. We've included the name of these companies, how we use them to process data, and links to their resources on customer privacy and security.
|Campaign Monitor||Email Communication||https://www.campaignmonitor.com/policies/|
|Firebase||App development and analytics platform||https://policies.google.com/privacy|
|Google Analytics||Customer behavior analytics||https://support.google.com/analytics/answer/6004245?hl=en|
|Heroku||Hosting & infrastructure provider||https://www.salesforce.com/company/privacy/|
|New Relic||Application Monitoring||https://newrelic.com/termsandconditions/privacy|
|Sentry||Application error reporting||https://sentry.io/security/|
If you ever need help with the app or have questions, do not hesitate to email: [email protected].
If you have trouble with your Stripe account, please reach out to them directly at Stripe Support.