Download FREE Payment app for your device platform. Works with iOS and Android.
Connect your Stripe account and start charging customers in less than 30 seconds. No monthly fees or minimums.
Don't have a Stripe account? No worries. It's incredibly easy to setup and free to create an account.Create Stripe Account
Payment was built to be the simplest extension to your online Stripe tooling. It can be customized to fit your needs, but ultimately the app aims to fit seamlessly into any workflow.
Combine the Stripe Terminal (BBPOS Chipper 2X BT) with the Payment app to supercharge your point-of-sale.Order Card Reader
Don't want to use a card reader? No problem. You can always manually enter a card number, without a fee upcharge.
Tired of typing in card numbers? Use your device's camera to scan the card numbers directly into the app.
Normal Stripe Payout schedules apply, which is typically 2-day rolling deposits. Stripe also offers Instant Payouts to a debit card for specific Connect accounts.
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Refunds can take 5-10 days to reach your Customer's bank account, so communicate effectively.
Stripe submits refunds to your customer's bank immediately, but depending on the bank processing time, it can take anywhere from 5-10 business days to show up on your customer's bank account.
In some cases, the refund may be processed as a reversal, meaning the original payment will simply disappear from the account statement and the balance will reflect as though the charge never occurred.
If your customer doesn't see the refund after ten business days, and they are still seeing the original charge on their bank statement, they should reach out to their bank for more information.
Customers can act in many unexpected ways when they are waiting on a refund. The best strategy to cope with the uncertainty about timing of refunds is by proper and expedient communication. Let your customer know that you have processed the refund, send along a screenshot showing the refund, and let them know that the refund may take some time to disappear from their bank statement.
One helpful item we've found in the past when refunding our customers is to do the above, as well as linking to some documentation that can explain the process of the refund further. This gives the customer confidence that you understand your own process, as well as Stripe's process.
In addition, follow up with your customer after 10 business days to make sure that the refund was processed.
The refund will be credited from your Stripe Account Balance. If there are not enough funds to cover the entire refund, your bank account will be deducted for the difference in the amount. The bank account used to fund the refund is the same account that your payouts arrive in.
There are two types of fees collected when using the Payment for Stripe app. The first, is the negotiated rate with Stripe. In the US, this is generally 2.9% + 30c per transaction. When using the Payment for Stripe app, there is an additional 1% fee.
There are no fees to refund a charge, however the original Stripe fees are not refundable and will not be returned. However, if refunds are made via the Payment for Stripe app, the application fee will be returned (but again, the Stripe fee will not).
Unfortunately, if the charge refund is processed directly from the Stripe Dashboard, the 1% application fee cannot automatically be refunded. However, if you reach out to our Support team, we can manually process those fee refunds.
Depending on when the refund was submitted, the refund may be processed as a reversal. This means that the original charge will drop off of the bank statement as if it never occurred, and thus the customer will not see an actual refund for the inverse amount of the original charge.
In the event the customer believes that the original charge still exists, and 10 business days has elapsed without a credit, the customer should reach out to their bank for additional information.
A refund can fail if the bank or card issuer is unable to process the refund correctly. The bank would then return the funds to your Stripe account balance. This process can take considerably more time, up to 30 days from the post date. Although very rare, you will be notified of the failed refund so you can organize another avenue for refunding your customer.
Stripe supports flexible payout schedules, including instant payouts in minutes.
Stripe's default setup to receive funds is by making payouts to your bank account. There are a number of ways you can adjust the timing of these payments to best fit your business' needs. In addition, there are several factors to the timing and cadence of these payouts, including:
In most cases, your first payout from Stripe will be received in your bank account between 7-14 days from your first successful payment. The first payout generally takes longer than subsequent payouts, as this time period is used by Stripe to determine the validity and establish your Stripe account.
In other cases, depending on the status of your account, your payout may arrive within 2 business days.
Once your Stripe account has been verified and establishes history with Stripe, you will begin receiving your payouts on an automatic daily rolling basis, if you choose to have automatic payments applied in that manner. There are several other ways you can choose to have payouts happen, including:
Depending on the option you choose, your payments will be bundled together and deposited based on the cadence above. In addition, depending on the agreement with your bank, it may be beneficial to adjust your payout schedule, in the event you receive any type of fee for receiving ACH transfers.
By choosing manual payouts, your Stripe balance will continue to grow and adjust until you decide to transfer the balance to your bank account. In this instance, think of Stripe as another checking account, which will hold your funds until you are ready to receive them. Oftentimes, businesses will use this avenue when making changes to their own banking system, or saving for future expenses.
Stripe offers an option for Instant Payouts to many businesses in the US, Canada and Singapore. This allows companies to receive funds within minutes to an eligible debit card, 24x7, including nights, weekends and holidays. An additional fee applies of 1% of the payout amount. Daily payout limits may also apply.
In some circumstances, Stripe may hold funds in your Stripe Balance “in reserve”. These reserved funds are used to prevent negative balances due to disputes and fraud on your Stripe account. Most of these reserve holds are temporary, and will become available within the next 45-180 days. This can be very troublesome for businesses who rely on that cash flow to operate, so make sure that your Stripe account is verified by providing as much documentation as requested.
Some of the reasons your funds may be held in reserve included, but are not limited to:
Unfortunately, Stripe has full jurisdiction over when to remove a reserve once they have been placed. However, if you believe the reserve has been applied in error, you should reach out to Stripe Support's team by replying to the notification email you received. From there, you may be asked to provide additional information and documentation to assist with removal of the reserve.
Stripe may require several pieces of documentation before they are able to verify your account. This information may include several details about the business, like type, address and tax identification numbers. In addition, other details may be required of owners and representatives of the company, like the last four of a social security number in the US.
More information about account verification can be found here: Blog: Stripe Account Verification
The Payment for Stripe app supports all major credit cards as well as Apple Pay and Google Pay.
Payment for Stripe is the most utilized and trusted point of sale app on the market serving over 60,000 customers all around the globe. The Payment App provides an intuitive dashboard and seamless gateway for businesses to charge customers within 30 seconds or less. Officially partnered with Stripe, the app includes various payment methods and can receive funds in 137 different currencies.
Stripe has disintegrated tedious contractual and operational relationships with the payment scheme, eliminating weeks of review and negotiation. Consumers, paired with Stripe, now have the freedom to smoothly pay for services their way, such as traditional eCommerce, subscription, SaaS and mountains of digital goods.
The Payment App massively extends the features of Stripe payment methods by giving merchants an easy way to charge in-person and online. This article will cover the different payment methods available within the Payment App and when using Stripe services.
While using the Payment App users can charge for goods and services with the following payment options:
Each option is fully supported by tapping, sliding, inserting, and manual entry using either the Payment app or BBPOS Chipper 2X BT-a Bluetooth card reader that's PCI and EMV certified. Merchants can track each transaction on their application, email receipts, build their customer list, and fully integrate with any other Stripe payment taken on any platform.
Here are supported payment methods when using the Payment App:
Apple, a mogul of the technology industry, released Apple Pay in 2014. Upon release, they intended to banish physical wallets for good. Consumers can store and utilize credit and debit cards within the app for frictionless payments. This contactless technology allows users to make payments through profiles set up on their iPhone, iPad, Mac OS, and Apple Watch.
The real benefit when completing transactions through Apple Pay lies in the security features. The application morphs any card stored into a unique card identity stored in Apple's "secure element." Once called upon for a transaction, it renders a unique identification code, followed by one-touch authentication and biometric face or touch ID.
Growing popularity for digital wallets and cardless technology makes Apple Pay essential for businesses to carry as a payment method. Apple Pay is now available in 33 different countries with thousands of supporting banks.
Payment for Stripe readily charges and accepts Apple Pay online and in-person with options like tap-to-pay and PCI compliant card readers.
Cards dominate the global marketplace as a form of payment. Banks and other providers offer credit and debit cards such as American Express, Visa, Mastercard, JCB, Diners Club, UnionPay, Maestro and Discover. All of these are accepted on the Payment for Stripe app and card reader, but there's a difference between credit and debit:
Nearly all merchants allow the option to pay-by-card, but some use POS systems running on a different payment platform. Using Payment for Stripe will enable you to take card payments in person, online, and on-the-go, siphoning all business income into one simple account.
Regardless of what cards you're using, a study commissioned by JP Morgan Chase noted only 16 percent of consumers have ever used digital wallets, and only 25 percent of small businesses even accepted these payments. These findings illustrate the slow adoption to these technologies by consumers, making cards imperative for the present and near future transactions.
Google Pay is a digital wallet that allows users to store and pay with cards or bank accounts linked to Google Pay. Every user has access to their funds by selecting Google Pay and using their stored payment of choice. Security features include the use of a "virtual account number," which is shared with merchants upon payment instead of the actual credit or debit cards associated with the user's account.
Customers can deploy this virtual pocketbook to complete fast and secure transactions on the Payment for Stripe App, in-person card readers, online eCommerce stores, and even when sending money through Gmail.
Google Pay's goal is to create the best user and merchant experience utilizing its frictionless payment system, decreasing checkout time, and increasing merchant conversions. The platform's worldwide expansion between 2018 and 2020 is forecasted to increase by 61 million users, putting the total at 100 million.
Learn more about how to collect payments with Stripe: Payment for Stripe Guides